Q. Are these shirts for guys too?
A. Yes, as long as it doesn’t say “Womens” or “Kids”. That Oval B Denim shirt is the
same one you bought this summer.
Q. Can Sale Items be returned?
A. Unless we have made an error, all sale items are final. This way we can give you great deals and keep our shipping costs low (we haven’t changed them in years!)
Q. Do you have a size chart?
A. We use many styles of shirts from different makers. We have improved our product
descriptions to give you a clear idea of what style and size will suit you.
Q. Which credit cards do you accept?
A. We accept Visa and Mastercard. We now also offer PayPal. You can use American Express
with your PayPal account.
Q. How are credit cards processed?
A. Credit cards are processed using Authorize.net through their secure payment processing page.
Q. How long will it take to get my merchandise?
A. In stock orders ship within 3 to 5 days. Out of stock items will take 10 days to 3 weeks.
Q. Is it safe to order online at the Beachcomber store?
A. Yes. All of your information including your credit card is processed at an online site that is encrypted and secure. Because of this security, information cannot be observed by outside parties in transit.
Q. On the credit card payment page, what is the card code and where is it located?
A. The card code is a three-digit security code that is printed on the back of credit cards. The number appears in reverse italic at the top of the signature panel at the end.
This program helps validate that a genuine card is being used during a transaction. All MasterCard cards, both credit and debit, were required to contain a card code by January 1, 1997; all Visa cards must contain a card code by January 1, 2001. Even if a criminal steals a valid account number, they cannot compute the card code since they do not know the mathematical algorithm logic.
The card code three-digit value is printed on the signature panel on the back of Visa cards immediately following the Visa card account number.
We only need the last 3 digits of this number (the others are just a repetition of your credit card number).
Q. When will I get charged?
A. Your credit card is processed at the time you place the order. The charge will appear as “Beachcomber of Wellfleet” on your card statement.
Q. Can I return items?
A. Yes. We will accept returns for exchange or store credit. Please keep in mind that this isn’t J. Crew or the Gap. We do our best to provide great customer service, however, the “turnaround time” may be a couple of weeks – not a couple of days.
The Beachcomber Store
P.O. Box 765
South Wellfleet MA 02663
Q. How much is shipping and handling?
A. We will ship to anywhere in the United States. Rates are:
Q. How will my order be shipped?
A. By USPS Priority Mail.
A. All of the information that you submit stays with us. We will never share, sell, disclose or distribute your information at any time.
Q. What is the email address where I can send questions about the online store?
A. Please email any questions you have to email@example.com